Frequently Asked Questions (FAQ)

Logistics

When will the conference take place? Where is it located?

The 2021 CGA Conference & Expo will take place March 2-5, 2021 at the Renaissance Orlando at SeaWorld®.

How can I register? What are the registration rates?

CGA members will receive an email with registration details in June 2020, when registration opens. Please visit the ATTEND page on the conference site for deadlines, rates and other registration information. 

How can I reserve a hotel room, and what are the rates?

Please visit the https://book.passkey.com/go/5b6a0fb4 page for information. Attention: To receive the CGA Conference discount, you MUST use the website or phone number listed on that page.

I only want to attend one day of the conference, is that possible?

Currently, there is only the ability to purchase a Full Conference Registration.

What meals are included with conference registration?

Breakfast and lunches on Wednesday and Thursday, as well as food and beverages served during networking, opening and closing receptions are complimentary with conference registration.

CONFERENCE & EXPO

What types of sessions or workshops are being offered?

The CGA Conference & Expo provides a multitude of educational sessions for damage prevention professionals at all levels of experience from various stakeholder groups. These sessions will help you develop the knowledge, skills and ideas you need to better serve your organization, move forward in your professional development and engage effectively with industry peers.

Is the conference schedule available?

Details will be posted on our website as they are confirmed – please check back monthly for updates! An outline of content tracks and core discussion topics will be routinely added to the site. A full conference schedule, including conference sessions, will be available this fall.

What are the show hours?

Conference Hours: (Hours that programming is taking place)

  • Tuesday, March 2, 2021 – 8:00 AM – 6:30 PM
  • Wednesday, March 3, 2021 – 7:30 AM – 6:00 PM
  • Thursday, March 4, 2021 –  7:30 AM – 10:00 PM

Expo Hours: (Hours that expo hall is open)

  • Tuesday, March 2, 2021 – 4:30 PM – 6:30 PM
  • Wednesday, March 3, 2021 – 7:30 AM – 9:30 AM AND 4:30 PM – 6:00 PM
  • Thursday, March 4, 2021 – 7:30 AM – 10:00 PM

Exhibitors will be able to attend all educational programming without missing valuable networking time at their booths, as exhibit hall hours and sessions will not overlap.

MEMBERSHIP

Am I eligible for the member rate?

The CGA Conference & Expo provides a multitude of educational sessions for damage prevention professionals at all levels of experience from various stakeholder groups. These sessions will help you develop the knowledge, skills and ideas you need to better serve your organization, move forward in your professional development and engage effectively with industry peers.

Do I have to be a CGA Member to participate?

The 2021 CGA Conference & Expo Exhibitor and Attendee Registration are open to CGA Members and potential members alike. To learn more about CGA Membership and the benefits, please click on the following (insert link). Conference registration discounts are automatically applied to CGA Members.

SPONSORING & EXHIBITING

How can I reserve exhibitor space in the exhibit hall?

Email kerr@commongroundalliance.com for more information.

How can my organization become a conference sponsor?

Sponsorship at the 2021 CGA Conference & Expo showcases your commitment to underground damage prevention, while also providing you the opportunity to network with top executives and industry leaders. To learn more about these opportunities, email kerr@commongroundalliance.com.

Can I advertise in the conference program?

Yes, please contact sales@commongroundalliance.com to make arrangements.

POLICIES

What is the change procedure for the conference?

If you have any questions regarding your registration or need to cancel your registration, please contact Customer Service by phone at 571-384-2922 or by email at CGARegistration@CompleteReg.com. To make changes, log in to the registration website with your email address and password created with your conference registration.

What is the cancellation policy for the conference?

Cancellations received before Jan. 30, 2021 will be refunded, minus a 10% processing fee. After that date, no refunds will be given. Cancellation and refund requests must be received in writing at CGARegistration@CompleteReg.com. Transferring a registration to someone else at the same organization can be done at no extra charge.

Can I apply my registration fee from the 2020 CGA Excavation Safety Conference & Expo to the 2021 CGA Conference & Expo?

The 2020 Excavation Safety Conference & Expo was produced by a third-party contractor, Infrastructure Resources (IR). CGA has severed all agreements with IR effective March 26, 2020. IR did not offer a refund and consequently kept all fees. It is important that you understand your registration funds (and IR’s processing fee) are being applied to IR’s Global Excavation Safety Conference, and not being applied to the 2021 CGA Conference & Expo.

To offset this financial hardship, CGA is offering a $200.00 Full Conference Attendee Registration discount to last year’s registrants towards the 2021 CGA Conference & Expo. To receive your unique discount code, click on the following (insert link) and complete the form. 

Make sure to add CGARegistration@CompleteReg.com to your safe list.

When is the 2022 Annual Conference & Expo?

The 2022 CGA Conference & Expo will take place in Anaheim, California from April 12-14, 2022.


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