FAQs


Who can attend? The CGA Conference & Expo is open to professionals across the damage prevention industry, including utility operators, 811 call center staff, excavators, engineering and construction professionals, safety and compliance officers, public works and municipal leaders, regulators, and technology providers. Registration is limited to qualified industry professionals. Business partners and suppliers may attend only if they are participating as exhibitors, sponsors, or confirmed conference speakers (Content Leaders). This policy helps ensure a high-value experience for all attendees by maintaining a strong balance between buyers and solution providers. Exceptions are granted only to CGA Board of Directors, Content Leaders, and active committee or task force members scheduled to meet in person during the conference. No one under the age of 18 may enter the Expo Hall at any time. CGA reserves the right to review and decline ineligible registrations in order to maintain the integrity of the event.
Can I register a guest or a spouse? Invite your spouse or a non-industry guest to join you at the CGA Conference & Expo! We’re pleased to offer a special guest registration option that allows your companion to experience select highlights of the event — even if they’re not in the industry. Guest registration includes: Access to select evening networking events Admission to Opening and Closing Keynote Sessions Entry to the Expo Hall on designated days You may also choose to purchase à la carte guest tickets for: Select evening receptions City tours or off-site networking excursions Community service project activities (based on availability) Please note: Guest registration is available only to individuals not employed in the damage prevention or utility industry.
What are the cancellation policies? Cancellation/Refund/Substitution Policy: If circumstances change and you can no longer attend the conference, you may cancel your registration by providing written notice to registration@commongroundalliance.com. Registrations may be refunded minus a 10% service fee, if a cancellation is made in writing by March 13, 2027. Cancellations received after the cancellation cutoff date or nonattendance will not be refunded. Registrations can be transferred to another colleague within the same company at any time by emailing registration@commongroundalliance.com. The individual submitting the request is responsible for any outstanding balance or financial obligations related to the substitution. Badge sharing, splitting, and badge reprints are strictly prohibited to maintain the integrity of attendance. Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. Attendees are responsible for canceling their own hotel and travel reservations.
How does CGA determine registration eligibility? All registrations for the CGA Conference & Expo are subject to review to ensure compliance with CGA's attendance, guest registration, and age eligibility policies. CGA reserves the right to refuse or cancel any registration that does not meet these requirements. In such cases, CGA is not responsible for any external costs incurred, including travel or accommodation expenses. We encourage all prospective attendees to review the Who Can Attend?, Can I Register a Guest or a Spouse?, and What Are the Cancellation Policies? FAQs before registering.

The CGA Conference & Expo is open to professionals across the damage prevention industry, including utility operators, 811 call center staff, excavators, engineering and construction professionals, safety and compliance officers, public works and municipal leaders, regulators, and technology providers.

Registration is limited to qualified industry professionals. Business partners and suppliers may attend only if they are participating as exhibitors, sponsors, or confirmed conference speakers (Content Leaders). This policy helps ensure a high-value experience for all attendees by maintaining a strong balance between buyers and solution providers.

Exceptions are granted only to CGA Board of Directors, Content Leaders, and active committee or task force members scheduled to meet in person during the conference.

No one under the age of 18 may enter the Expo Hall at any time.

CGA reserves the right to review and decline ineligible registrations in order to maintain the integrity of the event.

Can I register a guest or a spouse?

Invite your spouse or a non-industry guest to join you at the CGA Conference & Expo! We’re pleased to offer a special guest registration option that allows your companion to experience select highlights of the event — even if they’re not in the industry.

Guest registration includes:

Access to select evening networking events
Admission to Opening and Closing Keynote Sessions
Entry to the Expo Hall on designated days

You may also choose to purchase à la carte guest tickets for:

Select evening receptions
City tours or off-site networking excursions
Community service project activities (based on availability)

Please note: Guest registration is available only to individuals not employed in the damage prevention or utility industry.

What are the cancellation policies?

Cancellation/Refund/Substitution Policy:

If circumstances change and you can no longer attend the conference, you may cancel your registration by providing written notice to registration@commongroundalliance.com. Registrations may be refunded minus a 10% service fee, if a cancellation is made in writing by March 13, 2027. Cancellations received after the cancellation cutoff date or nonattendance will not be refunded.

Registrations can be transferred to another colleague within the same company at any time by emailing registration@commongroundalliance.com. The individual submitting the request is responsible for any outstanding balance or financial obligations related to the substitution.

Badge sharing, splitting, and badge reprints are strictly prohibited to maintain the integrity of attendance.

Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. Attendees are responsible for canceling their own hotel and travel reservations.

How does CGA determine registration eligibility?

All registrations for the CGA Conference & Expo are subject to review to ensure compliance with CGA's attendance, guest registration, and age eligibility policies. CGA reserves the right to refuse or cancel any registration that does not meet these requirements. In such cases, CGA is not responsible for any external costs incurred, including travel or accommodation expenses.

We encourage all prospective attendees to review the Who Can Attend?, Can I Register a Guest or a Spouse?, and What Are the Cancellation Policies? FAQs before registering.